Shipping Policy

Products returned to Hyland Sportswear by the shipper for reasons of refusal, the goods will be credited however the postage charges will not. 

Return Policy

15 Day satisfaction

Customer must contact Hyland Sportswear at sales@hylandsportswear.com within 15 days after date of purchase (proof of purchase required). After the 15 days Hyland Sportswear has the rights to refuse the return.

All returns for exchange and/or credit to the customer’s account are subject to review by Hyland Sportswear to verify the product has not been damaged or used. If it is found that the product has been damaged or used, an exchange or credit will not be permitted.

In the event of a product being faulty, it must be returned to Hyland Sportswear with proof of purchase. The item will be reviewed, if it is deemed to be manufacturing fault, the item will be replaced or repaired to the satisfaction of the customer. If the damaged is deemed to be caused by customer, the item will be returned to the customer or on request from the customer, repaired at the appropriate charge.

Personalised or made to order items can not be returned

Item Exchange

Items ordered incorreectly where the size is wrong, wrong colour, wrong brand etc can be returned for exchange.  Please post these back and include in the parcel a self addressed pre-paid return parcel so we can send you the correct item straight back.

We recommend when sending back returns you utilize registered or express post as Hyland Sportswear does not take responsibility for items not received if a customer attempts to send an item via non registered post. Please allow 10 days from the day you return your product for your account to be credited or your exchange product to be redelivered.